Frequently Asked Questions

In-game FAQs

Q: Where can I find ____?

A: You can use the Searchbox on the upper right of the Wiki.

Or check out these categories:

Items, Weapons, Armor, Cosmetics, Followers (pets)
Abilities, Skills, Relics, and Upgrades
Apartments, Crafting Stations, and Generators
Enemies & NPCs
Dungeons & Chests
Quests, Contracts, Events, and Maps
Achievements

Q: Where can I sell items?

A: Players can sell items via:

NPC Vendors: Magistrate Levi in the Pioneer Guild in Virelda, or Blackwake Sally outside of Neo-tilus
AMM: Select items such as Seeds and ores can be sold for higher prices via AMM Machine in Arcadia
Trading with other players
- #in-game-exchange on the official Soulbound Discord

Tip: Make sure to save any stylish equipment for your Cosmetic slots!

Q: How do I turn off auto-attack?

A: Click or shift-click on the Weapon or Ability on your hotbar at the bottom of the screen.

You can toggle Weapon to Manual, Auto-Aim, or Auto-Cast. Abilities can be toggled between Manual and Auto-Cast.

Q: How do I recharge Health, Stamina, or Yoku?

A: See: Energy.

Q: Why do people have different colored names?

A: NPCs have tan names. Player names are in dark blue, light blue, or white depending on which account Display Name they are using.

Soulbound staff will only contact players via official avenues, see: Support

Q: What are these weird names above the doors? Why can't I enter?

A: Those are Apartments, a type of player housing. Apartment owners can choose to limit access to their personal spaces or Open their Apartment to the public to share their perks.

See: Apartment

Q: What can I do with an Apartment?

A: Apartment holders receive multiple perks.

See: Apartment.

Q: When do vendors restock?

A: Restocking schedule depends on the vendor and their inventory.

For individual restocking schedules, see:

Bud (Seed Vendor)
Farok
SnackSnipe
BuzzBox
Skipper

Q: Why can't I enter Arcadia?

A: See Arcadia requirements.

Q: Why can't I turn in ____ quest?

A: The required quest items must be in the player's bag for a quest turn-in. Also, some Non-player Characters (NPCs) require a completion of their own concurrent quest before they will accept another turn in. For example, a player needs to turn in materials to Fritz for the Old Hacking Tool before proceeding with The Foundation questline.

Q: What are the answers to Nexus' quiz? Noxley's quiz?

A: See: Nexus and Noxley.

Q: Where do I get Aluminum Scrap and Synth-Fluid?

A: See: Aluminum Scrap and Synth-Fluid.

Q: Why can't I open this chest? When do chests reset?

A: See different types of Chests.

Q: How can I move faster?

A: Players can move faster via crafted gear, Speed Potions, and mounts. You can also use a HomeDisc or Recall Discs (teleports) to instantly travel to different locations. A HomeDisc is purchasable from Farok in Virelda, while Recall Discs are either crafted or purchased Farok, BuzzBox, or Skipper.

The player can also die to enemies on the overworld to receive a free, quick teleport to the nearest graveyard (currently Virelda graveyard).

Q: How do I get a mount?

A: Mounts are available as NFTs and via past event rewards.

Q: What do Weapon / Ability Upgrades Actually Do?

A: See Upgrades.

Q: Why isn't the dungeon portal appearing?

If a Portal to the next level is not appearing, you may need to:

fulfill the timer, enemy, or boss requirements of the dungeon floor
drink from the Healing Oasis
open the treasure chest and step forward a few paces

Q: How can I leave a dungeon?

Players normally leave a dungeon via the green "Home" symbol portal, preferably after killing a Boss and claiming the treasure.

In dire instances, you can:

press the ESC key
right-click your name on the Party List and choose Leave Party
disconnect from the game for 3 minutes to be teleported out for inactivity

WARNING! Tier 2 and higher dungeons have consequences for failure, such as bag or gear loss, and leaving a dungeon outside of a Portal counts as a Death.
If you need assistance, please contact Support.

Tutorial Island, Tier 1, and overworld dungeons do not have any consequences for death.

For dungeon unlocks via questline, see: Dungeons or Quests

Q: Are there any secrets in this game?

A: Secrets?

System FAQs

Q: I haven't played a while and I want to start over. Can I keep my old character?

A: Yes, as long as the character is linked to an account.

For example:

log onto your old character, go to Quick Menu > Account
link your old character to your email and de-link from your Discord account
log out, start a New Game and create a new character
go to Quick Menu > Account and link your new character to your Discord account

Players may link a character to multiple accounts. However, each account can only be linked to 1 character.

Q: My fps is low - help!

If you're experiencing low performance, consider the following:

enable acceleration
enable a gaming graphics card rather than the built-in graphics card
adjust the Texture Scaling or Particle Effects under Quick Menu > Graphics
Lower max fps
- The game runs at a default cap of 60 fps, but you can adjust this setting to suit your system
  - 30 FPS Cap — Ideal for improving performance on lower-end systems, providing smoother gameplay if 60 FPS is not achievable.
  - 120 FPS Uncap — For higher-end systems, allowing for ultra-smooth performance.
decrease the size of your browser or Discord window. Smaller windows generally improve performance, so experiment to find the optimal setup for your machine.

For a detailed breakdown of each setting, make sure to explore the Graphics Settings via the Quick Menu. Fine-tuning these options can help you achieve the best balance of visuals and performance for your system.

Q: Words are too big/too small or I can't see all of the sub-windows - help!

A: Under Settings > Display, you can adjust the GUI Scale. Editing the GUI scale will adjust the size of the interface elements, providing a more comfortable viewing experience.

If you accidentally make the GUI too large, you can Reset to Defaults.

If you are having trouble viewing Reset to Defaults button, expand the game window or play via browser or Discord-in-browser ("Open Discord in browser" button on the website) to increase the size of the window

Q: I'm stuck - help!

A: If you are physically stuck in-game, try the following:

wiggle via the WASD keys - sometimes the game will "squeeze" you out.
use a HomeDisc or Recall Disc (teleport)
If in a dungeon: log out, wait 3 minutes, then log back in. Sometimes the system will try to auto-correct by teleporting you to to a new location.
Players are automatically kicked from a dungeon to the overworld after 3 minutes of inactivity
if all else fails, contact Support for a manual teleport out of the area.