Account Security
Account security is a top priority in Soulbound, as account theft and phishing attempts are common due to the value of in-game accounts and items. Scammers often use tactics such as in-game spam messages, fake social media accounts, phishing websites, and fake advertisements, all pretending to offer in-game benefits or exclusive rewards. These scams are designed to steal login information.
Scams and luring
Scams and lures are fraudulent in-game methods where players attempt to mislead you into giving them your wealth.
Official Soulbound Links
Soulbound only announces official events and updates through the official website and official community channels:
- Official sites
- https://soulbound.game — the official site for Soulbound
- https://webb.game — the official site for Webb Technology
- Social media accounts
Remember that Webb Technology will NEVER contact you regarding your account via any means except via in-game messages or in the official discord.
Be cautious of links or offers claiming to be from the game but not originating from these verified sources. To protect your account, it’s essential to understand common phishing tactics and implement best practices for account security. For more information, visit the official account security guide on the Soulbound website.
Soulbound Account
The Soulbound Account system is designed to provide a secure and flexible way to access your game. By visiting the Settings page, you can connect your account to various login methods, including Discord, Twitter, Google, email, and Web3 wallets. Connecting multiple login methods enhances your account security, making it more difficult for unauthorized users to gain access.
Important: It is highly recommended to link as many login methods as possible to maximize your account's security. If you encounter any issues, you can reach out to our support team through Discord or our official support ticket channels. However, please note the following:
- **Web3 Wallets:** If you choose to log in using a Web3 wallet, you are solely responsible for the security of your wallet and its keys. We cannot assist with issues related to lost or compromised wallet keys.
- **Account Recovery:** We strongly recommend using a single sign-on method or a secure email address for your account. In the event that your account is hacked or you lose access, we cannot guarantee the ability to recover your account without these secure methods.
- **Support:** For any account-related problems, please contact our support team via Discord or the official support tickets. Remember, maintaining the security of your login methods is crucial, as losing access may result in permanent loss of your account.
By following these guidelines and securing your account with multiple login methods, you help protect your in-game progress and personal information within *Soulbound*.